Gold Companions Privacy Policy Overview
At Gold Companions, we provide non-medical companionship and support to seniors, and we’re committed to protecting your privacy. Since we are not a medical service, we want to be clear about what information we collect, why we collect it, and how we use it—all while keeping your trust and safety first.
What We Collect and Why
We only collect information to help us provide the best companionship and support possible. This includes:
Basic details: Your name, address, phone number, and email so we can contact you and schedule visits.
Preferences: Things like your hobbies, interests, or daily routines to personalize your experience.
Limited health-related info: For example, if you have mobility needs or dietary preferences, we note this to keep you safe and comfortable during our time together—not for medical treatment or diagnosis.
Since we’re non-medical, any health-related details are just to support our companionship services, not to provide medical care.
How We Use Your Information
We use your info to:
Arrange and confirm companionship visits.
Bill for our services.
Keep you and your family updated about your care plan.
That’s it—we don’t use it for anything medical because that’s not what we do.
Who We Share It With
We keep your information private, but we may share it with:
Your family or caregivers: Only those you authorize to help coordinate your support.
Authorities: If required by law or in an emergency to keep you safe (e.g., contacting medical professionals if something urgent happens during a visit).
We never sell or share your info for marketing purposes.
Keeping Your Info Safe
Even though we’re not a medical service, we take security seriously:
We encrypt sensitive details.
We lock up both digital and paper records.
Only our trained staff can access what they need to help you.
Our Non-Medical Commitment
Since Gold Companions is not a medical provider, we’re not covered by laws like HIPAA (which applies to healthcare). But don’t worry—we still follow strict privacy standards to protect your information, because your trust matters to us.
If you have any questions or want to see, update, or delete your info, just let us know! Contact us at support@goldcompanions.com
